Services Science, Engineering and Management Conference, at IBM Palisades, October 6-7

These participant's notes were created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. These should not be viewed as official transcripts of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. These notes have been contributed by David Ing (daviding@systemicbusiness.org) at the Systemic Business Community ( http://systemicbusiness.org ).

Taina Tukiainen, Helsinki Polytechnic Stadia, "Master’s Program for Service Management at Helsinki Polytechnic Stadia"

Background in ICT industry, dissertation in ventures

Ventures background means start project quickly

Launch with industry: Nokia and IBM

• Content development as co-creation

Had half a year to develop and start the program

Have started a research project including IBM, Nokia, Kone, etc., but the focus here is in the class

• Got approval from the government
• Initiated with a Business Advisory Board (IBM, Nokia, Siemens, Metso and Bearing Point)

Students: 115 applicants from 20 countries, with ICT background

• 30 applicants accepted, 8 countries
• Background, B.Sc. in engineering
• 3 to 25 years of practical industry experience
• Classes Thursdays and Fridays, with business people coming in, and international faculty (in 2 weeks will have NJIT)

Curriculum and themes

Pedagogic approach:

• Thesis industry base, mostly with employers
• Action-based learning, experiential learning
• Dialogue and discussion: students are discussion leaders

Examples of industry collaboration:

• Advisory board
• Co-creation within industry and people
• Visiting lectures from industry, maybe easier in Finland
• Thesis supervision, and coaching: need industry application

[return to ssme-200610-digests index [1]]